• How to find your product ID or handle

  Wide Hello! This tutorial will show you how to find your product’s handle or ID. This can be helpful if you want to import reviews as a CSV file. Information tidbit: On the odd occasion, WideReview will not find your product with the handle when you import a review. This is particularly the case when you have emojis or special characters in your handle. In this case, you have to use the product ID in the CSV file, but it’s not complicated! Here’s how: Find the ID **Open your proPopular

• How to hide certain reviews in the mini carousel under the "Add to cart" button

  Wide Hello! In this article, you will learn how to hide certain reviews, specifically from the mini carousel under the “Add to cart” button. You can do this without hiding the reviews on the other widgets. Open WideReview and scroll down to where you see your products and whether they have reviews. Click on Manage across from the product whose reviews you wish to hide. ![](https://storage.Some readers

• How to add reviews to your online store

  Wide Hello! In this article, we’ll show you the four different ways of adding reviews to your online shop! Let's get started! Importing reviews from a CSV file With WideReview, you can import reviews straight from a CSV file. To see the tutorial, click here Importing reviews from another app You can import reviews from several different apps. To see the differentSome readers

• How to add WideReview to your homepage

  Wide Hello! In this tutorial, we’re going to learn how to add WideReview to your homepage. You can add reviews in carousel format, or in grid format. The whole process is as easy as ABC! Let's get started! Open your theme editor by clicking on Customize. Open your homepage. Click on **Add sectionSome readers

• How to find out if you have a 2.0 theme

  Wide Hello! For some WideReview functions, you need to know whether or not your theme is a 2.0 theme. Let’s find out how! Open the theme editor. At the top of the editor, click on Products and then on Default product. Check the bottom left corner to see if you have an "Add sectionSome readers

• How to hide certain reviews in the main carousel

  Wide Hello! In this article, you will learn how to hide certain reviews, specifically in the main carousel. You can do this without hiding the reviews on the other widgets. Open WideReview and scroll down to where you see your products and whether they have reviews. Click on Manage across from the product whose reviews you wish to hide. ![](https://storage.crisp.chat/users/helpdesk/websiteFew readers

• How to duplicate reviews from one product to another product

  Wide Hello! In this tutorial, you’ll learn how to duplicate the reviews for one product to another product. This can be useful if a review is for the wrong product or if you want to create another, identical product. Let's get started! 1️⃣ Export the product’s reviews Open WideReview and display the products for which there are reviews. Click on Manage to display the product revFew readers

• How to change or translate modifiable text in the application

  Wide Hello! This tutorial will show you which text in the application can be changed and how to do so, whether you want to translate certain texts in the application or change the wording. Let's get started! Headline and sub-headlines Click on Settings > Headline & sub-headline. Using the respective text fields, you can change the headline and the sub-headline that appear on the maFew readers

• How to change the order of reviews in the carousel

  Wide Hello! In this article, you will learn how to change the order of the reviews in the carousel. At the moment, it is not possible to change the order of the reviews one by one. What this means is that you can't decide which review will be listed second, or which one will appear as the tenth review. However, you do have the option to change the order of all the reviews. Click on Settings and then on Reviews. ![](https://storage.crisp.chat/users/helpdesk/website/fb9ba39Few readers

• How to mark a review as "verified"

  Wide Hello! In this tutorial, we’ll walk you through the steps of “verifying” a review so that the word Verified appears below the review. Here’s what we mean: Marking a review as "verified" Click on Manage on the same line of the product whose review you wish to verify. Under the "VerifFew readers

• How to show all my reviews on my product pages

  Wide Hello! 😁 By default, WideReview will create a carousel on your product pages that will only contain the reviews of the relevant product. But if you want you can display the reviews of your whole shop very easily! Let's see how to do it 👇 Check whether your theme is a 2.0 theme or an older theme Shopify has a new theme system. They are called 2.0 themes. And even though this version should become the standard, there are still many themes on the old version. As this tutorial will chaFew readers

• How to see a preview of the review form

  Wide Hello! In this article, you’ll find out where you can find a preview of the review form. Click on Settings in WideReview, then on Review form. To the right you’ll see the "Leave a review" button, which will give you a preview of the form. If you scroll down and click on the underlined tFew readers

• How to get reviews via e-mail

  Wide Hello! One of the best ways to get reviews is to ask the client directly via e-mail just after they’ve purchased a product. Let’s find out how to set this up! Configure your e-mail system 1️⃣ Click on the Emails tab. 2️⃣ Specify when you'd like to send the e-mails. In the dropdown menu you can select how soon you'd like to send the e-mail and whether you’d like to send the e-mail aftFew readers

• How to move the WideReview carousel in FastLane editor

  Wide Hello! Do you use Fastlane Editor (French only) and you’d like to move the WideReview carousel? Find out how right here! 1️⃣ Add a line in Fastlane Editor Click on the product in Fastlane Editor. Select the section where you will be displaying WideReview. ![](https://storage.crisp.chat/users/helpdesk/website/fb9ba398921ca800/shopify-2022-01-17-19-37-56_1njyrt.pnFew readers

• How to hide the number of reviews beside the stars under the title

  Wide Hello! This article will explain how to hide the number posted just to the right of the stars under the title. It represents the number of reviews this product has received. Here's what we mean: Let's get started! Click on Settings. Click on Rating to open the Mark section. Uncheck the box beside the Display stars in the reviews checkbox. Click on Update. ![](htFew readers

• How to display all the reviews of your shop on your homepage

  Wide Hello! This article will show you how to display all the reviews of your shop on your homepage. Let's get started! Add the section to your homepage WideReview is added as a section on your homepage straight from your theme editor. Open your theme editor by clicking on Customize. Open your homepage. ![](https://storage.crisp.chat/users/helpdesk/website/fb9ba398921ca800/imagFew readers

• How to add the main carousel to a typical page (FAQ, Contact Us, etc.)

  Wide Hello! In this article, you’ll learn how to add WideReview to a "typical” page (like your FAQ page, or your contact page). Open your pages by clicking on Pages. Open the page where you’d like your carousel to appear. Click on "<>" to display the HTML version of the page. ![](https://storageFew readers

• How to center the stars under the product title on your mobile

  Wide Hello! Let’s take a look at how to center the stars (under the product title) on your mobile! Let's get started! In the WideReview menu, click on Settings. Open the Custom CSS section. Copy the following code: `@media (max-width: 719px){.widereview-implantedStars-container{justify-contenFew readers

• How to change the design of the review form

  Wide Hello! This tutorial will show you how to edit the design of the form that opens up when a client wants to leave a review. Let's get started! Click on Settings in WideReview, then on Review form. Here you’ll find every single setting you’ll ever need to modify the design. To the right you’ll see the "Leave a review" button, which will give you a preview of the form. ![](https:Few readers

• How to get rid of blank side margins in WideReview

  Wide Hello! Depending on your theme, it is possible that the carousel added to your product page contains blank spaces on the sides, as shown here: This is because of your theme, which automatically adds side margins. Here’s how to get rid of these margins: In the WideReview menu, click on Settings.Few readers

• How to display a "See More" button if the review is too long

  Wide Hello! If you have reviews that are too long, you have the option of displaying a “See more” button. This button lets you hide part of the review. Here’s what we mean: Activating this functionality is easy: Click on Settings then go to the Buttons section. Check the checkbox beside _EnableFew readers

• How to automatically open the popup to leave a review on a product page?

  Wide Hello! 😁 In this article we'll see how to send a link to customers that automatically triggers the popup to leave a review! This is useful if you want to do an email campaign for example to ask your customers for reviews! Here we go! 👇 Copy this element #widereview-show-review-form Add it to the end of a product page url (ex: https://yourstore.com/products/example-product#widereview-show-review-form) You need to have WideReview enabled on the product page and this will automaticaFew readers

• How to deactivate the "Add Review" button

  Wide Hello! In this article, you will learn how to deactivate the “Add review” button if you don’t want any reviews. Let's get started! In WideReview, click on Settings, then on Buttons. Uncheck the Show/Hide “Add Review” button checkbox. Click on Update. And there you go! The button wilFew readers

• How to create employee access to your Shopify online store

  Wide Hello! To help you fix certain issues, we might need to access your online store. This tutorial shows you how to do this. In your online store, click on Settings, located to the bottom left. Click on Users and permissions. Click on Add staff. ![](https://storage.crisp.chat/users/helpdesFew readers

• How to leave a review of WideReview on the app store

  Wide Hello! If you'd like to help us out, you can do so by leaving a review on the Shopify App Store. Doing this is as easy as ABC: Open WideReview in the app store by clicking here Complete the 3 fields (the star rating, your comments, and the Terms of Service checkbox) Click on Post.Few readers

• How to add custom CSS

  **Wide Hello! In this article, we'll see how you can add custom CSS to your store to edit WideReview's design. Here we go! Click on Settings in the WideReview menu Click on the Custom CSS section You will find the input to add CSS ![](https://storage.crisp.chat/users/helpdesk/website/fb9ba3989Few readers

• How to post all your reviews to a dedicated page

  Wide Hello! You have the option to post all the reviews for your online shop on a dedicated page. Here’s how: In Shopify, select Pages. Open the page where you’d like all your reviews to appear. Click on <> to display HTML mode. ![](https://storage.crisp.chat/users/helpdesk/website/fb9ba398921cFew readers

• How to export reviews on WideReview

  Wide Hello! This article will show you how to export all the reviews on WideReview. Let's get started! Click on Manage, located across from the product whose reviews you wish to export. Click on Export all the reviews. And there you go! Just sit back and wait for them to load - it won't be loFew readers

• How to import videos or images to Shopify

  Wide Hello! In this tutorial, you will learn how to import images or videos to Shopify. This is useful when you wish to import reviews with photos and you need a link for your images. 1️⃣ Go to the files First, click on Content on the left. Click on Files to open the files. 2️⃣ Import your iFew readers