• The mini carousel is not displaying under the "Add to cart" button

  Wide Hello! It is possible that the mini carousel is not displaying under your “Add to cart” button. Let’s take a look at some of the possible reasons. 1. Let WideReview run a check-up of your theme Sometimes, there are modifications to a theme and WideReview needs to re-add the codes required for proper operation. Open WideReview. Wait 30 seconds, which is how long it takes for WideReview to run a check-up. See if the reviews have reappeared. 2. Check whether the miniFew readers

• There is a large space under the reviews in the main carousel

  Wide Hello! This article explains why you have a large space under your main carousel underneath your “Add to cart” button. Here’s what we mean: Explanation This space is normal. These reviews are all different sizes. Some are longer than others. Here’s what we mean: WideReview will “reserve” the totFew readers

• Some images are not displaying with my reviews!

  Wide Hello! Are you not seeing all the photos that you imported for your reviews? Here are two possible reasons: 1️⃣ The import failed First, make sure that the import of the reviews went smoothly and that there are no red lines indicating a problem. 2️⃣ Your images are too large The larger an image is, the longer it will take to load on your online store. For performance reasons, WideReview will not load your file if it takes longer than 5 seconds because of its size. The morFew readers

• I can't see WideReview to add it to my homepage

  Wide Hello! In this article, you’ll learn how to add WideReview to a "typical” page (like your FAQ page, or your contact page). Open your pages by clicking on Pages. Open the page where you’d like your carousel to appear. Click on "<>" to display the HTML version of the page. (https://storageFew readers

• There's a large blank space under the mini carousel under the "Add to cart" button

  Wide Hello! This article explains why you have a large space under your mini carousel underneath your “Add to cart” button. Here’s what we mean: Explanation This space is normal. These reviews are all different sizes. Some are longer than others. Here’s what we mean: WideReview will therefore “reserFew readers

• All I see is a gray bar, instead of WideReview

  Help! All I see is a gray bar in place of WideReview! If you are seeing this: This is due to two things: You currently have no reviews on this carousel. You did not activate the "Add Review” button. In fact, if there are no reviews, the title will not appear. In addition, by deactivating the "Add Review" button, which can be done in the settings for WideBundle, there will no longer be anything appeFew readers

• Stars are not displaying under my product title

  Wide Hello! Are the stars not displaying under the title of your product? Let’s take a look at how to fix this issue! 1. Let WideReview run a check-up of your theme Sometimes, there are modifications to a theme and WideReview needs to re-add the codes required for proper operation. Open WideReview. Wait 30 seconds, which is the time it takes for WideReview to run a check-up. See if the stars have reappeared. 2. Check whether the stars have been activated Make sure thaFew readers

• Stars are not displaying on the collections pages

  Wide Hello! It’s possible that the stars are not displaying on your collections pages. Let’s have a look at some of the possible reasons. 1. Let WideReview run a check-up of your theme Sometimes, there are modifications to a theme and WideReview needs to re-add the codes required for proper operation. Open WideReview. Wait 30 seconds, which is the time it takes for WideReview to run a check-up. See if the stars have reappeared. 2. Check whether the stars have been actiFew readers